Deputy Head - Bid Management

July 2024

Our client is one of world's largest outsourcing and technology services specialist for governments and diplomatic ​missions worldwide founder more than 20 years ago. The company has operations in 144 countries across 5 continents. ​The company is backed by one of the largest Private Equity houses in the world. The company is backed by large and ​reputed Private Equity players.

We are retained as an exclusive executive search partner for a the Deputy Head of Bid Management role to be based in ​Dubai, UAE.


  • Create bid proposal documents, standard templates and responses
  • Liaise, interact & manage relations with internal stakeholders for closing the proposal requirement
  • Ensure continuous improvement in quality of bids with the help of feedback received from stakeholders
  • Prepare effective responses to RFP (Request For Proposal). Ensure all the requirements of the RFP are adhered to in ​the responses
  • Coordinate with different departments and gather inputs for responses. Draft the responses and ensure the ​content is well crafted and professionally laid out without any errors in grammar or style
  • Prepare the annual Business Development Plan (proposed way forward) in alignment to regional/company’ plan.
  • Analyse business needs to identify new opportunities over and above the present core businesses.
  • Understand the customer’ requirements and map the same to the existing offerings of the organization
  • Drive bid/tender documentation with other department’s stakeholders.
  • Efficiently manage the sales process: Lead generation; credentials pitch; asking questions; solution pitch; ​negotiation; close; handover to the account management team
  • Create & execute the business plan starting with key markets of India, UAE, KSA and UK.
  • Set up of the fulfilment structure to manage the business & complete responsibility for this function.
  • Recruitment and training of the key members of the team across functions
  • Create the sales pipeline and manage the sales cycle from prospecting to closure along with the sales team.
  • Create the fulfilment process including SLAs and drive achievement of the same.
  • Work closely with the Bid writing team on Bid responses for tenders related to Visa Concierge services.
  • Work closely with the operations to be able to leverage synergies on Value added services and create product ​bundles that can be sold to customers of Concierge Services to maximize revenue per customer.
  • Management reporting as required.
  • Cost control and ensuring delivery of operating costs as per budget.
  • Work closely with the Technology team to implement tech products and improve the customer experience through ​enhancements in the tech platform.
  • Travel requirement - 20-30% short-term travel​i​ng required


  • Minimum: Post-graduate diploma/ degree in business management o​r equivalent
  • Experience: 8- 10 years of relevant work experience in Bid​ Management
  • Preferable experience working in travel, hospitality and creating bids to diplomatic missions, visa concier​ge services
  • Flair for sales, management and cross collaboration among d​epartments.
  • Excellent communic​ation skills
  • Relationshi​p management
  • Ability to work with cross func​tional teams
  • Business acumen and understanding of custom​er behaviour
  • Experience in setting up of new ventures would be considered as an adde​d​ advantage.

Location: This role is to be based in​ ​Dubai, UAE.

This is an exciting role with a growth path. To be based in Dubai and competitive compensatio​n​ on offer.

Apply with the following to "dhbm-dubai@p​i​"

  • Cov​er Letter
  • CV
  • Current ​compensation
  • Earliest available start date and notice period in the ​c​urrent role

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